Frequently Asked Questions

FREE DELIVERY     icon1 Order before 1:00PM for SAME DAY DELIVERY except Sundays & before 5:30PM for NEXT DAY DELIVERY     icon2 For Self-Collection, there's a 10% pre-tax discount. DO key in the discount code (SELFCOLLECTION10) at the checkout page!     icon3 +65 6275 0682 (During Operating Hours)

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FAQ

General

Locate us at:

48 Toh Guan Road East, Enterprise Hub

#09-149

Singapore 608586

Operating Hours
Monday to Friday: 10:00AM to 6:30PM

Saturday: 10:00AM to 5:00PM

Sunday & Public Holidays: 10:00AM to 3:00PM

Please do note that the only days we will not be open will be on every years’ Chinese New Year Day 1 to 3.

  • STRIP & Paypal

We accept all major credit cards, including Visa, Mastercard, American Express.

  • Bank Transfer/ PayNow/ PayLah

For bank transfers, PayNow & PayLah, please provide a screenshot & send it to our WhatsApp (98160929) for proof of payment or via our WhatsApp widget. We'll reply you asap during operating hours. The following details for the transfers are as follows:

  • Bank transfer: 0129014672 DBS Current Account
  • PayNow & PayLah: 81129332 Leon Tan
  • SAME DAY DELIVERY

“Same day delivery” is denoted as a sticker on the product on the products page. For delivery on the same day, please order before 1pm. For orders the next day’s morning/Afternoon timeslot, please order before 6:00PM.

For urgent deliveries, please contact us at 98160929 during operating hours – subjected to availability of flowers & delivery timeslots.

Delivery

Morning/Afternoon: 10:00AM to 2:00PM

Afternoon/Evening: 2:00PM to 7:00PM

Please do give us some grace time of 30 minutes from the end of each timeslot. For any specific timeslot, please look at our express delivery.

For any specific timeslot, it is denoted under “EXPRESS DELIVERY” and will be chargeable at $25.

  • 10:00AM to 11:00AM
  • 11:00AM to 12:00PM
  • 12:00PM to 1:00PM
  • 1:00PM to 2:00PM
  • 2:00PM to 3:00PM
  • 3:00PM to 4:00PM
  • 4:00PM to 5:00PM
  • 5:00PM to 6:00PM
  • 6:00PM to 7:00PM

Self-Collection

For our location & operating hours, please refer to General/ Store information & Operating hours.

  • From Clementi MRT

Exit Clementi Station Exit A, and take bus 183 from bus stop ID 17171, Clementi Stn Exit A. Take 7 stops to Opp Toh Guan Ctr, walk towards Enterprise Hub, take the lift with the UOB atm in the middle of the building to Level 9. Look for the unit number #09-149.

  • From Jurong East MRT

Not the best way to come here, apparently Clementi MRT has the best road here. So… take the MRT down to Clementi MRT & follow the directions as above!

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Return & Refund

If there are any issues with the product, please do contact us via our Whatsapp widget & we will get back to you as soon as possible. We extend our sincere apologies.

For orders that you would like to change date or cancel, please contact us via our WhatsApp widget.

Please make it at least 48 hours in advance as flowers are perishable products. Any cancellation less than 48 hours will be charged at 50%.

Arrangements for refunds will be done via WhatsApp.